At what time can we chek in/chek out?
Chek in is possible from 14.00 o' clock.
The Boardx house doesn’t have a hotel lobby that is open 24/7. After booking we ask to send your estimated time off arrival at kristof@boardxhouse. Like that our housekeeper will be at the house when you arrive.
If you have a delay and you will arrive later then the estimated time we advise to send text/phonecall to our housekeeper. Like that he knows you are on the way and he will be there at your arrival for the chekin. You will receive his number after booking.
If we don’t receive answer on this, there is a chance there won’t be anyone at the house when you arrive
Chek out is at 11.00 o' clock.
Is there a cancellation policy?
Yes we do have a cancellation policy. Up to 4 months before your trip you get a full refund. Up to 4 weeks before your trip you get a 50% refund and less than 4 weeks before your trip you get no refund.
Can we stay with more than 8 people in one apartment?
Do I need to bring towels and/or bedcovers?
Is there an internet connection in the BoardXHouse?
There is wifi connection in the house.
With normal use of data (e-mail, social media, ...) you will have enough data for the whole period of your stay.
How about the weather?
Morocco is known for its good weather throughout the whole year.
Because of the south-facing terrace surrounded by glass you can even lie in short / bikini in winter months.
In winter it cools down in the evening. Long trousers and warm sweater / thin coat are recommended.
Nights can be cold in the winter so we advise warm sleeping clothes during this period.
Do I need an international passport?
How about the local culture and mosques?
Is there an ATM in Imsouane?
Are pets (dogs, cats,...) allowed in the house?
Also not on the terrace or pool area.
Surf related questions
Can we rent wetsuits/surfboards
Can we get surf lessons?
We offer surf lessons in cooperation with the local surf school.
Price is 20 euros / lesson from 1.45 hours.
Board and wetsuit are included in the price and can be used throughout the day (so also before and after class). It is best to let us you want to take surf lessons before arrival. This way we inform the surf school that you are coming and they can already plan this in advance.
Which wetsuit do I need?
In summer you can surf in board shorts,but when the wind picks up, a shorty wetsuit can be a better choice.
From April to september, shorty wetsuit or 2/2 suit is usually sufficient during the day.
In winter months (October to February) we advise a 3/2 wetsuit for most weahter conditions.
For Surfers who are often cold, we recommend a 4/3 wetsuit for sunrise / sunset sessions. After sunrise a 4/3 will be to hot for most surfers and a 3/2 suit will be sufficient.
Do I need reefbooties?
Food and drinks
Can we order breakfast/ diner?
In Imsouane there are several cozy, tasty and inexpensive restaurants. They are all located within walking distance of the house so it is very easy to go for a meal. This way you can enjoy the local food.
We aslo offer half board / breakfast for our guests (for miminum 2 people). Especially large groups and families with children find it comfortable to eat in the house. Breakfast / dinner is freshly made by our staff and served at the apartment.
Keep in mind that the food will be typical Moroccan
Price: half board 15 euro / day, breakfast 7 euro / day. If breakfast / dinner is desired, it has to be ordered at least 1 week before arrival.
Are there any supermarkets in the neighbourhood?
There are several very small shops in Imsouane where you can buy local and basic food like fruit, vegetables, bread, water, soft drinks, candy. If you want European brands, you should buy them in a big supermarket in Agadir, Essaouira or Marrakech. If you booked airport transfer with us our taxidrivers can make a stop at the supermarkets so you can do shopping for the majority of your stay. This extra stip is 5 euro charge.
Can I drink water from the tap?
Can I buy alcohol in Imsouane?
How can we get from the airport to the house?
We provide airport transfers from Agadar - Essaouira- Marrakech. We work with local taxi drivers we know they drive safely and use correct prices.
The Boardx House does not have any commission on this serivce. It's just a service we offer to make our guests as comfortable as possible.
If you wish to order a airport shuttle, you must send flight details (flight number + hour of arrival) , the number of persons, number of boardbag .
If you booked airport transfer with us our taxidrivers can make a stop at the supermarkets so you can do shopping for the majority of your stay. For transfer form Marrakech and Agadir this is a free service, for transfers from Essaouira there is a little extra charge because the supermarket is not on the way from the airport to Imsouane
Prices (regular taxi 1-4 persons, single ride): Agadir airport 50 euro, Marrakech airport 120 euro, Essaouira airport 40 euro.
We supply also minivans, minibuses up to 14 persons. For more information about transfers for big groups email to email@example.com
Where is the BoardX house located?
Do we need a car?
In Imsouane everything is within walking distance of the Boardx house: beach, restaurants, surf shops, ... So you do not really need a car.
If you want to make a trip to Essaouira, Paradise Valley, ... we can always arrange a taxi from the Boardx House to your destination.